Privacy Policy

HMC ENT Specialists Centre (the “Centre”) respects and protects your personal privacy. This policy explains how the Centre collects, uses, stores and protects your personal data, and is prepared in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of the Laws of Hong Kong (the “Ordinance”).

1. Data User

The Centre is the data user under the Ordinance. If you have any question about this policy or about how your personal data is handled, please contact the Centre using the details in section 8.

2. Personal Data Collected

When you contact the Centre through the enquiry form on this website, by telephone, WhatsApp or email, the Centre may collect the following personal data: your name, contact telephone number, email address, fax number, and the content of your enquiry.

The Centre does not proactively request your identity card number, medical records or other sensitive personal data. If you provide such information voluntarily, it will be used only to handle your enquiry or appointment.

3. Purpose of Use

Personal data collected is used only for the following purposes: to reply to your enquiry; to arrange and confirm appointments; to provide or coordinate ear, nose and throat specialist services; and to handle administrative matters directly related to the above.

The Centre does not use your personal data for direct marketing.

4. Transfer of Data

The Centre does not sell, rent or otherwise transfer your personal data to third parties.

This website does not use advertising remarketing tags and does not load any third-party advertising or website statistics services; links from this website to other websites are ordinary hyperlinks only, and those websites do not collect your data through this website.

You may refuse or delete cookies through your browser settings; however, this may affect the operation of some website functions.

5. Retention of Data

The Centre retains your personal data only for as long as is necessary to achieve the purposes set out above, after which it will be destroyed.

6. Access and Correction

Under the Ordinance, you have the right to request access to and correction of the personal data the Centre holds about you. To exercise these rights, please contact the Centre using the details below. The Centre may charge a reasonable fee for processing an access request.

7. Security

The Centre takes reasonable technical and managerial measures to protect your personal data against unauthorised access, use or disclosure.

8. Contact Us

Address: Po On Building, 198 Nathan Road, Jordan, Kowloon (Jordan MTR Exit D)
Cameron Centre, 57-59 Chatham Road, Tsim Sha Tsui, Kowloon (TST MTR Exit B2)
Telephone: 3176 3336
WhatsApp: 6795 6423
Email: ent@surgical.hk

9. Updates to This Policy

The Centre may update this policy from time to time. The latest version will be published on this page and takes effect from the date of publication.

Last updated: 17 September 2026